TigerSwan’s Global Security Operations Center (GSOC) is more than just a room with wall-to-wall monitors displaying the latest news and weather reports.
The technology that powers the GSOC and the Watch Officers that monitor the constant stream of information provide TigerSwan a worldwide capacity for assessing global events as they unfold, addressing critical security challenges of key assets, and managing the safety and integrity of operations across industries and geographies.
Here are 4 essential capabilities that the GSOC brings to the modern enterprise:
Common Operating Picture
Perhaps the most critical capability of the GSOC is establishing a Common Operating Picture (COP) for decision-makers across functional areas and organizational responsibilities. As threat management assumes different emphasis from department to department — logistics will worry about scheduling impacts, security is occupied with the safety of personnel and assets, and the C-suite is focused on ROI — it is imperative that all stakeholders and decision-makers act upon a single, consolidated operational view.
Today, organizations have access to increasing amounts of data from a growing list of sources. Problems arise when one department, with a unique perspective and operational focus, works from one set of data while a another team makes decisions using a separate set of information. By aggregating data to a single point of truth, the GSOC places representatives into the same room where they can work from a common operating picture and create unified responses to threats as they evolve.
Central point of threat management
TigerSwan’s GSOC was conceived and architected based on years of experience in global combat leadership, law enforcement, military intelligence and asymmetric threat mitigation. With the goal of maintaining the operational safety of personnel and integrity of key assets, our Watch Officers analyze real time data from diverse sources at the most granular level to anticipate and mitigate risk, communicate potential threats to personnel before they are in real danger, and resolve crises before they affect the mission.
In the face of rapidly changing global conditions, the GSOC serves as a filter through which live information can be received, analyzed, and turned into actionable intelligence. Decentralized threat management results in poor communication and a disjointed response plans, all of which has the potential for serious harm. Creating enhanced situational awareness can only happen when threat management is executed from a central location. Maintaining a constant awareness of all personnel and assets from the GSOC means that threats can be identified and communicated with before they impact anyone’s safety.